It's unsafe to lift anything above 30kg, so a pallet is required to transport these goods. Particularly as most orders are of high value. We do this to ensure our couriers deliver to the right person at the right address, to ensure your goods are not lost or stolen. Delivery to 'safe place' is not available with our service, someone must be present to receive your delivery. For the best outcome, please provide detailed courier instructions and a contact number that we can pass on to the courier. Our service can deliver to an address, but we can't guarantee delivery to a specific person or location at the address. Delivery to construction/job sites is possible, but done so at your own risk. In poor weather conditions our couriers may experience delays that are out of our control, however we will help you in every way possible to track delivery progress. APC and TNT handle other specific types of deliveries for us. We use DPD for the vast majority of our deliveries. We strive to ensure your goods reach you in prime condition. Your goods are always securely packaged when leaving our warehouse. Your VAT invoice is always in the box with your goods. You'll receive a tracking number with your 'order dispatched' email. Our deliveries are very easy to track, plus you'll get a handy 1 hour delivery window so you know when to expect your items. This service won't accept any combustible items such as canisters, cartridges or lithium batteries. Some compact 18V body only tools will also qualify. It's applicable on some accessories from Bosch, Festool, DeWalt, Trend, Fein and Makita. This service is provided by Royal Mail (currently on a 7-10 working day service if in stock). We can now provide low-cost delivery for certain small parcels of up to 2kg for orders under £99. Untracked 7-10 working day delivery ( small parcels). Freight items can not be delivered offshore. Please allow an extra day for Scottish Highlands postcodes. heavy generators and table saws) as well as anything that includes gas canisters (e.g. Order by 2pm for items that trigger a 'freight rate' surcharge at the checkout (e.g. Only for in-stock items (on the product description page it will display either 'next day' or '3-4 days dispatch'). Order by 3pm for Next Working Day Delivery This surcharge is discounted when you spend over £99. A surcharge also applies for orders that are being delivered to a UK offshore postcode. A 'bulky item' will highlight itself on the product description page. You can test your delivery postcode at the first step of the checkout.Ī surcharge applies for orders that include a 'bulky item'/where the total weight is over 30kg. To UK mainland when you spend £99 (up to 30kg). 15 Percent Off Festool Accessories (Spend 79 Pounds & Use Code 15OFF).15 Percent Off Accessory Mix (Spend 79 Pounds & Use Code 15OFF).Countersinks, Counterbores & Plug Cutters.
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